Shipping & Returns
What are your shipping rates?
Metro Manila: P150
Greater Manila Area: P200
Others parts of the Philippines: P250
How long does it take?
Metro Manila: 3 Days
Greater Manila Area: 7 Days
Other parts of the Philippines: 10 Days
How do I track my order?
You will be receiving an email or mobile notification once your order is on its way. On the notification, you will receive a tracking number reference.
How do you ship my order/s?
We ship your orders through our courier partners J&T, XDE and Entrego.
Where do you ship from?
Locad Warehouse, Unit 1-8, SBF4, Laguna Technopark, Phase 8, Brgy. Loma,Binan City, Laguna, Luzon, 4024, Philippines
Can I pick up my package directly from your warehouse?
Warehouse pick up is currently not available.
For Metro Manila, if you urgently need to order, please contact at
firstname.lastname@example.org first before placing an order on your website.
Do you ship internationally?
Currently we do not offer this on our website, however, we can facilitate this for you. Please email email@example.com
RETURN & EXCHANGE
Can I exchange my item if I bought the wrong size?
Yes, you can return the item/s if your purchased the wrong size, provided:
1) Item/s is within 7 days from delivery date
2) Item/s is in good condition (unused, unaltered and in new condition)
Shipping to and from will be c/o Customer
Please email firstname.lastname@example.org.
I received a wrong or damaged product, what should I do?
We are sorry to hear this! Yes, you can return the item/s if you received the wrong item or received a damaged item due to fabric and stitching.
We only accept return 7 days from delivery date.
Please email email@example.com for further instructions.
Did not find what you are looking for?
For other concerns / inquiries, kindly contact firstname.lastname@example.org